STL (Sterlite Technologies Limited) is a leading global optical and digital solutions company that designs and manufactures advanced offerings for 5G, Rural, FTTx, Enterprise, and Data Centre networks. With a mission to 'Transform Billions of Lives by Connecting the World,' STL provides innovative solutions in Optical Connectivity, Global Services, and Digital Technologies, serving telecom operators, cloud companies, citizen networks, and large enterprises in over 100 countries.

The client was establishing its footprint in the UK Market and required, a model business process framework that STL can rely on. The operating framework needed to be robust with emphasis on standard operating procedures, role definitions, and establishing key metrics for gathering business intelligence. The exercise also had to ensure effective integration of existing technology infrastructure while making adequate provisions for new tools and systems. Further creating a robust vendor management framework was critical to align stakeholder expectations and create a strong supplier network. Efforts were also geared to effectively allocate responsibilities between the Indian and UK entity in the case of cross-border teams.

Key Elements Of The Engagement

Business Outcomes & Results

The collaborative efforts between Valenta and STL led to a robust operating model that would allow business unit heads to focus their resources on core operations while the processes worked for them smoothly in the backend thereby setting up STL for success in the UK telecom landscape.